Customer promise

Belong at Home aims to ensure that every customer enjoys:

  • A flexible service that enables customers to get out and about in their community and enjoy the sense of purpose that comes from meaningful activities
  • A consistent team of support workers to ensure familiar, friendly faces
  • Reliable visits at the times expected
  • Positive relationships with their support team and a sense of companionship that goes beyond meeting physical needs
  • The peace of mind that comes from knowing they can rely on their Belong at Home team